JavaPresse Coffee Company offers a 6 month warranty on manufacturer defects.
Grinders that are received as part of a promotion (free, Trio, Bundle) are not eligible for warranty coverage or return. If you feel like you are in a unique situation with the quality of your grinder please email us.
JavaPresse is a professional brand and as such, any JavaPresse guarantee / warranty coverage is only applicable with valid proof of purchase from an Authorized JavaPresse Distributor.
Currently, JavaPresse Coffee Company is the only entity permitted to distribute JavaPresse Products worldwide, including on Amazon.com. The JavaPresse warranty will not apply to products purchased on Amazon.com without valid proof of purchase from JavaPresse Coffee Company.